Your training stays yours.

What the app stores

Supabase handles your login email, password authentication, and sessions. The app stores your race and schedule preferences, workout statuses, distances and notes in your account notebook. We use these to provide your plan and keep it available across devices. Do not put medical records or other sensitive information in your notes.

The public sample notebook uses fictional data. Sample edits stay in the open page’s memory, reset on reload, and are not saved to an account or copied into signup. The sample does not read your real notebook, submit feedback, or collect optional usage milestones. Infrastructure providers may still keep normal network and security logs when you visit it.

Optional usage sharing

Sharing is off unless you explicitly enable it at signup or in your account. When enabled, we store your account ID and the UTC dates on which you consent, open the notebook, create a plan, or record a completed or modified run. At most one of each milestone is stored per day. These records are account-linked, not anonymous. We use them to understand activation and return use, not to assess your health or performance.

Measurement does not copy your race details, distances, workout text, email, or password. There are no advertising pixels, session recordings, or third-party analytics initialized by Finishwise. Turning sharing off deletes your milestone history and stops new collection. Existing notebook contents are not imported into measurement when you turn it on.

Feedback goes to the team

Messages you send through the feedback form are saved in a separate team-readable queue with your account ID, message, receipt ID, date, and your choice about a reply. Only check the reply box if the team may contact your account email about that message. No marketing subscription is created. A reply or response time is not guaranteed. Old drafts in your notebook are not submitted automatically. Authorized operators can mark messages as new, investigating, or resolved; the status and latest change time are stored with the message and included in your account export. Changing a status does not automatically send a reply.

Who can access data

Your notebook is not public and other runners cannot read it. Authorized Finishwise operators and infrastructure providers can access data where needed to operate, secure, and support the service. Supabase provides authentication and database storage; Vercel hosts the application. Providers may process network information such as IP addresses and maintain operational or security logs. Necessary authentication cookies keep you signed in.

To diagnose password-recovery failures, Finishwise keeps a small system-health record containing an allowlisted error code, provider status, and the most recent hour it occurred. It contains no email, account ID, IP address, password, token, or provider message. Repeated failures replace the same record rather than building an individual activity history. These necessary service diagnostics are separate from optional usage sharing.

Export, withdrawal, and deletion

In your account, export your notebook, submitted feedback, preferences, and usage milestones. You can delete just your notebook in notebook settings, or delete your entire account after confirming your current password. Account deletion signs you out and removes your login and associated live app data. Notebook-only deletion does not delete submitted feedback or usage history.

Notebook and feedback data are retained while your account exists. Usage milestones are retained until you turn sharing off or delete your account. Infrastructure backups and security logs may remain under provider retention policies; we do not claim immediate erasure from every backup. Copies you download or independently share are outside the app’s deletion controls.

Questions and changes

Signed-in runners can send questions or privacy requests through the feedback form in account settings. A public email support address is not currently available. For lost access, use password recovery; availability depends on our authentication email delivery service. We will update this dated notice when how the beta handles data changes.